Flo Health Medical Verification & Triage

Automated pipeline for medical content verification and support triage for 100M+ users using Databricks, Mosaic AI, and Amazon Bedrock.

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Support Triage Agent

support_triage_agent

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Begründung

The agent fetches the incoming email via Gmail API to initiate the triage process. It performs sentiment and intent analysis to categorize the request as a 'Medical Inquiry' for specialized routing.

Eingabe

GMAIL API: GET /messages/{id}

Ausgabe

Categorized inquiry: 'Medical Inquiry' - Complex cycle symptom

All Steps

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