Hospitality Ops & Guest Lifecycle Automation

Automated workflow handling high-tier guest requests by synchronizing Opera Cloud PMS, HotSOS maintenance, and personalized guest communications.

Completed10 agents

Step 1 of 10

6s

Webhook Listener Agent

webhook_listener_agent

In progress

Reasoning

Detects an incoming message from a third-party booking channel (Expedia/Booking.com) via the integration layer. Extracts the GuestID and raw request text.

Input

WEBHOOK: POST /api/v1/inbound-channel-messages

Output

Extracted Guest Request and Channel ID

All Steps

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