URG uLink Automation
Automated workflow for United Robotics Group (URG) demonstrating an AI agent managing uLink API errors and RaaS logistics for Plato/Sawyer cobots.
Completed8 agents
Step 1 of 8
6s
Support Ticket Monitor
trigger_agent
Reasoning
Detected a high-priority ticket in the support queue regarding a 'uLink' connectivity timeout for a customer-deployed Sawyer unit. Initializing diagnostic workflow.
Input
Zendesk API: GET /api/v2/tickets/active
Output
Ticket #99283: Sawyer Unit S-402 reporting uLink timeout.