CECONOMY Customer Order & Returns Orchestration
Automated end-to-end processing of high-value electronics returns, integrating SAP, Salesforce, and logistics providers.
Completado8 agentes
Paso 1 de 8
6s
Order Insight Agent
order_insight_agent
Razonamiento
Identifying high-priority return requests in Zendesk. The agent filters for high-value items like MacBooks to ensure premium handling and fraud prevention.
Entrada
Zendesk: GET /api/v2/tickets/search?query=type:ticket status:open tags:return_request
Salida
Retrieved Ticket #89212: Return request for Apple MacBook Pro 14 M3