Flo Health Medical Verification & Triage
Automated pipeline for medical content verification and support triage for 100M+ users using Databricks, Mosaic AI, and Amazon Bedrock.
Completado8 agentes
Paso 1 de 8
6s
Support Triage Agent
support_triage_agent
Razonamiento
The agent fetches the incoming email via Gmail API to initiate the triage process. It performs sentiment and intent analysis to categorize the request as a 'Medical Inquiry' for specialized routing.
Entrada
GMAIL API: GET /messages/{id}
Salida
Categorized inquiry: 'Medical Inquiry' - Complex cycle symptom