Flo Health Medical Verification & Triage
Automated pipeline for medical content verification and support triage for 100M+ users using Databricks, Mosaic AI, and Amazon Bedrock.
Completato8 agentes
Passo 1 di 8
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Support Triage Agent
support_triage_agent
Ragionamento
The agent fetches the incoming email via Gmail API to initiate the triage process. It performs sentiment and intent analysis to categorize the request as a 'Medical Inquiry' for specialized routing.
Input
GMAIL API: GET /messages/{id}
Output
Categorized inquiry: 'Medical Inquiry' - Complex cycle symptom
All Steps
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