Alpha Guardian Automated Warranty & Logistics
Automated end-to-end orchestration for residential and commercial safe warranty claims, integrating Zendesk, NetSuite, Shopify, and Logistics APIs.
Concluído10 agentes
Passo 1 de 10
6s
Support Ticket Parser
support_ingestion_agent
Raciocínio
The agent monitors Zendesk for new tickets tagged as 'Hardware Issue'. It extracts the Safe Model and Serial Number from the customer's description using NLP.
Entrada
Zendesk: GET /api/v2/tickets/{id}
Saída
Extracted Model: Cannon TS5940, Serial: AG-99283-X