URG uLink Automation
Orchestrating RaaS support and uLink Open API diagnostics for United Robotics Group cobots.
Concluído8 agentes
Passo 1 de 8
6s
Support Ticket Monitor
trigger_agent
Raciocínio
Detected a high-priority ticket in the support queue regarding a 'uLink' connectivity timeout for a customer-deployed Sawyer unit. Initializing diagnostic workflow.
Entrada
Zendesk API: GET /api/v2/tickets/active
Saída
Ticket #99283: Sawyer Unit S-402 reporting uLink timeout.