Book a tax office appointment through e-US

If your matter requires personal contact with an employee of the National Revenue Administration (KAS), the “Book a tax office appointment” service lets you check available slots and book a meeting. You can use it in a browser or in the e-US mobile app.

What the booking service offers

Through the service, you can:

• choose a tax office, appointment date and time from the available slots;
• specify the subject of your matter so that the KAS employee can prepare for the meeting;
• receive booking confirmation by SMS or email, together with the information needed to attend in person.

You can find the service description on the official Individual account in e-Urząd Skarbowy page, in the “Umów wizytę w urzędzie skarbowym” subsection.

Preparing for the meeting — optional advice

For your own organization, you can:

• briefly write down the topic you want to discuss;
• prepare a list of your own questions;
• review the booking confirmation and the information received about attending in person before leaving.

These are organizational suggestions, not an official list of required documents or obligations.

Booking does not resolve your matter

Distinguish booking a meeting from submitting a letter, tax declaration or application, and from having your matter resolved. Booking confirmation concerns the meeting — do not treat it as confirmation that a document has been submitted or your matter has been dealt with.

Being able to check appointment slots does not guarantee that your preferred slot will be available. Nor should you assume that booking guarantees service without waiting or that your matter will be concluded during the visit.